PRIVACY POLICY

Last Updated: 7th July 2025

1. Introduction

The Russell Collective ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all personal data collected from candidates, clients, and website visitors in compliance with Singapore’s Personal Data Protection Act (PDPA) 2012.

This Privacy Policy explains:

  • What personal data we collect

  • How we use, disclose, and protect it

  • Your rights regarding your data

  • How long we retain your information

By submitting your personal data through our website, job applications, or other interactions, you consent to the practices described in this policy.

2. Types of Personal Data We Collect

As a recruitment agency, we collect the following categories of personal data:

From Candidates (Job Seekers)

  • Identification Data: Full name, NRIC/FIN/Passport number (for work pass processing)

  • Contact Details: Email, phone number, residential address

  • Professional Information: Resume/CV, employment history, education, skills, certifications

  • Sensitive Data (where relevant): Work eligibility, salary expectations, references

  • Additional Documents: Cover letters, portfolios, academic transcripts

From Clients (Employers)

  • Business Contact Information: Company name, job title, email, phone

  • Job Details: Job descriptions, hiring requirements, salary ranges

  • Corporate Documents: Business registration, company policies (if applicable)

Automatically Collected Data (Website Visitors)

  • Cookies & Analytics: IP address, browser type, pages visited

  • Form Submissions: Data entered in contact forms, job applications

3. Purposes of Data Collection & Use

We collect and process personal data for the following lawful purposes:

For Candidates

Job Placement Services: Matching candidates with potential job opportunities.
Work Pass Applications: Assisting with employment visa processing (e.g., EP, SP, WP).
Interview Coordination: Scheduling interviews with employers.
Reference Checks: Contacting provided referees (with consent).
Career Guidance: Providing advice on resume improvements or job market trends.

For Clients (Employers)

Talent Sourcing: Shortlisting and recommending qualified candidates.
Background Screening: Verifying candidate credentials (if requested).
Contractual Obligations: Fulfilling service agreements between the agency and employer.

Marketing & Communications

Only with explicit consent, we may send:

  • Job alerts to candidates

  • Promotional emails about recruitment services

  • Industry insights and salary benchmarking reports

4. Disclosure of Personal Data

We do not sell personal data. However, we may share it with:

Third Parties Involved in Recruitment

  • Prospective Employers: Only with the candidate’s consent.

  • Government Authorities: For work pass applications (MOM, ICA).

  • Background Check Providers: If required for employment screening.

  • Cloud & IT Service Providers: Securely hosted databases (PDPA-compliant vendors).

Legal & Compliance Disclosures

We may disclose data if required by:

  • Singaporean laws (e.g., MOM, CPF Board, IRAS requests).

  • Court orders or legal proceedings.

5. Data Security & Retention

Protection Measures

  • Encryption: Secure transmission (SSL) for online forms.

  • Access Controls: Only authorized staff handle sensitive data.

  • Employee Training: PDPA compliance awareness.

Retention Period

  • Active Candidates: Data stored for 2 years (or as needed for job matching).

  • Placed Candidates: Retained for 5 years (for employment records).

  • Unsuccessful Applications: Deleted after 1 year unless consent is given for future opportunities.

6. Your Rights Under PDPA

You have the right to:
Access – Request a copy of your stored data.
Correct – Update inaccurate or incomplete information.
Withdraw Consent – Opt out of marketing communications.
Delete – Request erasure (subject to legal requirements).

7. Cookies & Tracking Technologies

Our website uses cookies for:

  • Session Management (e.g., login forms).

  • Google Analytics (anonymous traffic tracking).

  • Job Application Tracking (saving draft submissions).

You can disable cookies via browser settings, but some features may not function properly.

8. Updates to This Policy

We may revise this policy periodically. Changes will be posted on our website with an updated effective date.

9. Contact Us

For questions or complaints regarding data privacy, please reach out to The Russell Collective via communication means as provided publicly.